At our core, we have always been steadfast in our commitment to sustainability. From the very beginning, we have strived to incorporate recycled metals, recyclable packaging, and responsibly-sourced materials into our production processes. This dedication remains an ongoing mission for us, as we continually seek to source the most sustainable materials available.
Looking ahead to 2023-2024, our mission is to transition to 100% recycled sterling silver from certified recycled sources. We firmly believe that utilising recycled silver significantly minimises the negative environmental impact associated with raw mined metal. While quantifying the precise extent of this impact is challenging, we are resolute in our pursuit of eco-friendly practices.
Recyclable, reusable and biodegradable packaging
In line with our sustainability initiatives, our packaging is crafted entirely from 100% recyclable materials. This ensures that our packaging not only serves its purpose but also embraces the principles of reusability and recyclability. Our delivery box, constructed from 100% recyclable material, can be easily recycled after use. Moreover, our reusable biodegradable polybags are designed to protect your jewellery and can be retained for that purpose.
At our core, we firmly believe in the importance of responsibly sourced gemstones. We understand that ensuring the ethical origin of these precious stones requires a collaborative effort and an open dialogue with our trusted suppliers.
In our pursuit of transparency, we actively engage with our workshops to carefully select suppliers who can provide verifiable evidence of traceable supply chains. Through a comprehensive range of documentation, including images captured cutting facilities, disclosure certificates, and valid mining licenses, we seek to establish a clear and accountable pathway for our gemstones.
By forging these strong partnerships and demanding transparency, we aim to provide our valued customers with the assurance and peace of mind that come with knowing the origin of the gemstones in our jewellery. We are committed to upholding the highest standards of ethical sourcing and look forward to fostering a deeper connection with our suppliers and customers alike.
Together, we can continue to promote responsible practices within the industry and ensure that every gemstone chosen for our creations has a positive impact, both on the communities involved in its production and on the environment.
At the heart of our operations lies a strong commitment to collaboration with our skilled technicians. We recognise the importance of supporting their communities while striving for excellence in the quality of our products.
When selecting our partners, we place great emphasis on finding like-minded individuals and organisations that share our values. We prioritise those who follow a comprehensive code of conduct, ensuring that their practices align with our principles. This includes a steadfast commitment to providing safe working conditions and upholding fair labor practices.
By forging partnerships built on mutual respect and shared values, we are able to create a positive impact not only within our own operations but also in the communities where our technicians reside. Through this commitment, we aim to foster an environment where exceptional quality and ethical practices go hand in hand.
Together with our valued partners, we are dedicated to creating a better future for all, one that upholds the highest standards of craftsmanship and promotes the well-being of every individual involved in the creation of our products.
Nicole takes pride in personally visiting our factories twice a year, collaborating closely with our dedicated staff. Together, they meticulously refine our quality control procedures, aiming to establish robust practices that guarantee the longevity of our products. By maintaining a hands-on approach, Nicole ensures that every item bearing her name meets the highest standards of craftsmanship and durability. We are committed to delivering exceptional quality, and Nicole's active involvement in the process reflects our unwavering dedication to excellence.
We take immense pride in our meticulous approach to design, ensuring that every piece is crafted to withstand the test of time. Our unwavering commitment to quality is upheld through a rigorous quality control process, ensuring that our styles consistently meet the highest standards.
We proudly offer a comprehensive 2-year warranty on all our jewellery. Should you encounter any issues or require repairs, our dedicated team is always delighted to assist you, ensuring that your jewellery remains in impeccable condition.
Our philosophy transcends fleeting trends. We are steadfast in our dedication to crafting timeless designs that will never lose their allure. Our focus lies in creating pieces that are destined to withstand the test of time, allowing you to cherish them for years to come.
By prioritizing timeless design, we actively combat overproduction and the resulting waste. Our commitment to sustainability extends to ensuring that our metals do not end up in landfills. Instead, we aspire to create jewelry that remains relevant and cherished, avoiding the disposable mindset that plagues the fashion industry.